Lesson 1: Modifying Messages and Setting Global Options
Topic A: Insert Advanced Characters and Objects
Topic B: Modify Message Settings and Options
Topic C: Configure Global Outlook Options
Topic D: Customize the Outlook Interface

Lesson 2: Organizing, Searching, and Managing Messages
Topic A: Group and Sort Messages
Topic B: Filter and Manage Messages
Topic C: Search Outlook Items

Lesson 3: Managing Your Mailbox
Topic A: Use the Junk E-Mail Filter to Manage Messages
Topic B: Manage Your Mailbox

Lesson 4: Automating Message Management
Topic A: Use Automatic Replies
Topic B: Use the Rules Wizard to Organize Messages
Topic C: Create and Use Quick Steps

Lesson 5: Working with Calendar Settings
Topic A: Set Advanced Calendar Options
Topic B: Create and Manage Additional Calendars
Topic C: Manage Meeting Responses

Lesson 6: Managing Contacts
Topic A: Import and Export Contacts
Topic B: Use Electronic Business Cards
Topic C: Forward Contacts

Lesson 7: Managing Activities by Using Tasks
Topic A: Assign and Manage Tasks

Lesson 8: Sharing Workspaces with Others
Topic A: Delegate Access to Outlook Folders
Topic B: Share Your Calendar
Topic C: Share Your Contacts

Lesson 9: Managing Outlook Data Files
Topic A: Use Archiving to Manage Mailbox Size
Topic B: Back Up Outlook Items
Topic C: Change Data File Settings

Appendix A: Microsoft Office Outlook 2016 Exam 77-731
Appendix B: Configuring Email Message Security Settings
Appendix C: Microsoft Outlook 2016 Common Keyboard Shortcuts

Target Student:
This course is intended for people who have a basic understanding of Microsoft® Windows® and want to know how to use Outlook’s advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks.
This course is also designed for students who are preparing for the Microsoft Office Specialist certification and who want to prepare for Microsoft Outlook 2016.